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Privacy Policy

quickfix/triangle is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our residential technology services, visit our website, or otherwise interact with us.

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1. Information We Collect

We may collect the following categories of personal information:

a. Personal Information

  • Name, address, phone number, and email address

  • Billing and payment information

  • Scheduling and service history

b. Technical Information

  • Network details (e.g., IP addresses, router settings)

  • Device IDs and configurations for smart home technology

  • Logs and diagnostics (with user consent)

c. Usage Information

  • How our installed systems are used (e.g., automation routines)

  • User preferences and custom settings

  • System health and performance metrics

d. Website Data

  • Browser type, operating system, and browsing behavior on our website

  • Cookies and similar technologies (see “Cookies” section below)

2. How We Use Your Information

We use your information to:

  • Deliver and maintain our services

  • Schedule and manage service appointments

  • Provide technical support and troubleshooting

  • Improve and customize our services

  • Communicate with you about updates, offers, or policy changes

  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers who assist in installation, billing, or technical support

  • Third-Party Platforms (e.g., smart home device partners), only as necessary for integration

  • Law Enforcement or regulatory bodies, when required by law

  • Business Transfers in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt-out of marketing communications

  • Restrict or object to certain data uses

To exercise these rights, contact us at [privacy@[yourcompany].com].

6. Cookies and Tracking Technologies

Our website may use cookies and similar tools to analyze traffic and personalize content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Effective Date” and, when appropriate, through direct communication.

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