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Terms & Conditions

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1. Scope of Services

We offer residential & office technology services, including but not limited to:

  • Device installation and configuration

  • Network setup and optimization

  • System monitoring and technical support

  • Integration of third-party platforms or hardware

Service details, pricing, and timelines will be outlined in a separate service agreement or work order.

2. Customer Responsibilities

You agree to:

  • Provide accurate and complete information for service setup

  • Ensure a safe and accessible working environment during installations

  • Maintain any necessary accounts or subscriptions with third-party providers

  • Use the installed systems in accordance with the manufacturers’ instructions

You are responsible for safeguarding your own credentials and system settings unless otherwise covered under a service agreement.

3. Payment Terms

  • Payment is due upon completion of service, unless otherwise specified.

  • Late payments may be subject to fees.

  • We reserve the right to suspend or cancel services for non-payment.

  • Custom installations or hardware purchases may require a deposit.

All prices are in [USD/local currency] and may be subject to applicable taxes.

4. Limited Warranty

We warrant that our services will be performed in a professional and workmanlike manner. This warranty:

  • Covers labor for [X] days after completion

  • Does not cover issues caused by user misuse, third-party products, or environmental conditions

Hardware warranties are governed by the original manufacturer’s terms.

5. Third-Party Products and Services

Our services may involve the use or integration of third-party products (e.g., smart thermostats, security cameras). We are not responsible for:

  • The functionality or security of third-party devices

  • Downtime or outages caused by third-party systems or services

  • Updates or changes to third-party platforms after installation

You are responsible for reviewing and agreeing to any third-party terms of use.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • Our maximum liability for any claim shall not exceed the total amount you paid for the related services

This limitation applies regardless of the legal theory under which the claim is brought.

7. Data and Privacy

Our collection and use of your personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

You agree to allow us to collect and process technical data as needed to perform services or troubleshoot systems.

8. Termination

Either party may terminate a service agreement with reasonable notice. We may also suspend or terminate service if:

  • You breach these Terms or fail to pay for services

  • Continuing service poses a security or safety risk

Termination does not release you from any payment obligations incurred before the termination date.

9. Intellectual Property

All documentation, configurations, and custom software developed or provided by us remain our intellectual property unless otherwise agreed upon in writing.

You may not reproduce, copy, or reverse-engineer any proprietary system or setup provided by us.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

  • Informal resolution first (via written communication)

  • If unresolved, binding arbitration under the rules of [Arbitration Organization] in [Jurisdiction]

You waive your right to a jury trial and to participate in class actions.

11. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of laws principles.

12. Modifications

We reserve the right to update these Terms at any time. We will notify you of significant changes through our website or via email. Continued use of our services after changes indicates acceptance.

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